Use cases

A 3PL customer portal for shipment and service visibility

Give shippers a clear view of the shipments and fulfillment work you manage for them. Connect the logistics data you already maintain and show each customer their recorded shipment status, delivery performance, and service metrics.

14-day free trial. No credit card required.

CustomerDashboard showing charts and metrics for a customer account

Shipment status your customers can check, as fresh as your source.

Make shipment progress easy to check

Display the latest recorded milestones and expected dates in your source data.

Show delivery performance over time

Present on-time rates and exception counts using measures you define.

Bring fulfillment into account reviews

Summarize order volumes, processing times, and recorded outcomes.

How it gets in front of customers

Connect the data you already keep, build the report once, and give each account a login.

  1. 1

    Connect prepared logistics data

    Shipments, events, and performance figures you already store.

  2. 2

    Build one shipper view

    Status, exceptions, and a performance summary.

  3. 3

    Give each shipper a login

    They see their freight only.

What customers can see

Built from the records you connect. These are the reports you can build from the records you connect.

  • Shipment reference

    The consignment the customer is asking about.

  • Latest recorded event

    The most recent milestone in your data.

  • Expected delivery date

    The date your records currently show.

  • On-time rate

    The monthly figure, with when it was last refreshed.

As fresh as your source updatesThis is not a promise of live tracking. Data freshness follows your source and the dashboard refresh. Show an update time so customers know when the information last changed.

Questions

Is shipment information updated in real time?

Freshness depends on your source updates and how often the dashboard refreshes. Show a timestamp so customers know when figures last changed.

Can a shipper see another customer's freight?

No. Each login is limited to the shipments mapped to that account.

Related: wholesale customer dashboards ยท manufacturing customer portals

Build your logistics customer dashboard

Give shippers a clear view of the shipments and fulfillment work you manage for them.

14-day free trial. No credit card required.

All use cases