Use cases

A customer portal for manufacturers to share order progress

Help customers check the status of their orders without another email to your team. Turn the order, production, and delivery records you already maintain into a customer dashboard. Each customer sees their own orders, milestones, and shipment updates.

14-day free trial. No credit card required.

CustomerDashboard showing charts and metrics for a customer account

Order status your customers can check themselves.

Make production milestones visible

Show the latest recorded stage for each customer order, from confirmation through dispatch.

Put delivery dates in context

Present requested dates, planned dates, and actual shipment dates together.

Give account teams a shared reference

The same order information supports customer conversations and progress reviews.

How it gets in front of customers

Connect the data you already keep, build the report once, and give each account a login.

  1. 1

    Connect order and production records

    Link the source that already tracks stages, quantities, and dates.

  2. 2

    Build one order view

    The same layout for every customer account.

  3. 3

    Give each customer a login

    They see their orders, not another customer's.

What customers can see

Built from the records you connect. These are the reports you can build from the records you connect.

  • Order number and quantity

    What was ordered, from your order records.

  • Production stage

    The latest recorded step for that order.

  • Shipped quantity

    How much has already gone out.

  • Planned dispatch date

    The date your records currently show, with when the data was last updated.

Visibility into records you already keepCustomers see order and delivery progress. Placing orders, quoting, and production scheduling stay in your manufacturing systems.

Questions

Can customers see information from our manufacturing system?

They see the reporting data you make available through a supported connection, limited to their account.

Can customers place or change orders here?

No. This is a view of existing order and delivery records, not an ordering system.

Related: distributor customer reporting ยท wholesale customer reporting

Build your manufacturing customer dashboard

Help customers check the status of their orders without another email to your team.

14-day free trial. No credit card required.

All use cases