Use cases

A customer dashboard for SaaS data you already collect

Your service already produces useful account data. Give customers a place to see it. CustomerDashboard is a reporting interface for usage, processing results, service activity, and other per-account metrics, so you can offer that view without building the portal yourself.

14-day free trial. No credit card required.

CustomerDashboard showing charts and metrics for a customer account

A hosted report for data your product already writes.

Turn backend records into customer reports

Present the events and outcomes already associated with each account.

Give customers visibility into usage

Show processed jobs, API activity, or the usage measure your product records.

Keep the team on the core service

The application stays the source of the data. The dashboard is the place customers read it.

How it gets in front of customers

Connect the data you already keep, build the report once, and give each account a login.

  1. 1

    Connect the data your product already stores

    Rows need a customer identifier.

  2. 2

    Build the usage report once

    Charts and a detail table, branded for your service.

  3. 3

    Give each account a login

    They see their usage only.

What customers can see

Built from the records you connect. These are the reports you can build from the records you connect.

  • Jobs or events completed

    What the account processed in the period.

  • Records or requests

    The volume your service recorded.

  • Usage trend

    How that volume moved over time.

  • Recorded errors

    The failure counts already in your data, for that account.

A separate reporting destinationThis does not assume single sign-on or a shared login with your application. Customers sign in to the dashboard, which reads data your product already stores. Customer-specific reports need an identifier that ties each row to an account.

Questions

Do we need customer identifiers in our data?

Yes. Customer-specific reporting needs a way to associate each record with the right account.

Will this log customers into our app?

No. It is a hosted reporting destination. It does not share a login with your application.

Related: subscription usage reporting ยท customer dashboards for pilot projects

Turn your SaaS data into a customer dashboard

Your service already produces useful account data.

14-day free trial. No credit card required.

All use cases